User Journey Maps

User journey diagrams map steps and satisfaction.

journey
    title Online Shopping Experience
    section Browse
        Visit homepage: 5: User
        Search for product: 4: User
        View product details: 5: User
    section Purchase
        Add to cart: 5: User
        Proceed to checkout: 4: User
        Enter shipping info: 3: User
        Payment processing: 2: User, System
    section Post-purchase
        Order confirmation: 5: User, System
        Receive tracking email: 4: User, System
        Package delivery: 5: User

journey
    title Developer Onboarding
    section Day 1
        Receive laptop: 5: Developer
        Setup dev environment: 3: Developer, IT
        Meet the team: 5: Developer, Team
    section Week 1
        Read documentation: 4: Developer
        First code commit: 3: Developer
        Code review feedback: 4: Developer, Senior
    section Month 1
        Ship first feature: 5: Developer, Team
        Present at demo day: 4: Developer

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